Policies & Etiquette

Entries are non-refundable, non-deferrable, and cannot be transferred between races.

It is the race’s policy that entries are non-refundable and non-deferrable between races. Entries may be transferred between participants within the same event.

It is the responsibility of the entrant to pick up their race package from registration. Race packages will not be mailed prior to or after the event. At race package pickup we will do our best to ensure you receive the shirt size ordered at registration. After the event has taken place shirts will not be available.

The transfer of a registration to another participant must be done by logging into our official registration platform here. Only transfers through Race Roster will be accepted as this is the only way to securely manage the transfer of a bib from one participant to another. Your shirt size is not guaranteed.

Service Animal Policy
Service animals are the only animals permitted on course.
Trained, accredited service animals (animals trained to assist individuals with a medical or physical disability) may be permitted on course, provided that the procedures below are followed.

1. Accreditation documentation by a recognized Assistance Animal program or equivalent. Only working animals (not including retired, trainee and companion animals), are permitted on course.
2. The service animal must wear an identification harness for the duration of the event.
3. The owner is responsible to clean up after their service animal.
   Race officials have the right to refuse participation if the service animal poses a safety concern.
4. Please note that the required documentation is to be submitted at least two weeks prior to the event. All documentation and inquiries should be directed to info@lululemon10k.com.

Wheelchairs and Adaptive Devices

Recreational and push rim wheelchairs
Racing wheelchairs
Sport chairs
For safety considerations, hand cycles are not permitted in any event.

If you would like to use an adaptive device not listed above or have questions about participating with a wheelchair, please email us at info@lululemon10k.com.

Please note that there are flat, uphill, and downhill sections on the course, and we require that wheelchairs are always in full control. For individuals being pushed in a wheelchair, the runner must be tethered to the chair on their body or wrist/arm, have brakes on the chair and ensure the wheelchair does not leave their company for the duration of the event. Any participants wishing to push a wheelchair must receive race official approval first.

Accessible Customer Service Feedback

If you require an alternate assistive device or have any questions or comments with respect to the Accessible Customer Service or registration process offered by DMSE Sports, please contact us at info@lululemon10k.com.

Check your registration information carefully. If a correction needs to be made, contact info@lululemon10k.com at least three weeks prior to the event date. After this date, please see the Help Desk at Race Package Pickup to make the correction.

• Read the emails you have been sent from lululemon 10K, as many of your questions will be answered.
• All participants have a collective responsibility to keep the event safe and enjoyable for everyone involved.
• Arrive early on race day. Remember: there are thousands of people going through the same process—parking, gear/bag check, bathroom, etc.
• For the safety of all participants, worn baby carriers, skateboards, roller blades, animals, and unauthorized bicycles and wheeled devices are not permitted in this event. You will NOT be permitted to start the race.
• Pin your race bib on your front so it is visible for race officials and photographers.
• Say thank you to as many volunteers as possible.

Line up in the area of the start corral based on how fast you plan to run or walk the event. If you need to shed layers of clothing at the start of the race, tie them around your waist or put them on the side of the road where no one will trip over them. If you drop your clothing, don’t expect to get it back. We will collect all discarded clothing and will be donating it to a local charity.

• Run or walk no more than two abreast (side-by-side).
• If you are walking in a group, stay to the back of the pack and walk two abreast.
• If you want to pass someone, say “excuse me” or “on your left” and pass on the left.
• If you hear someone say “excuse me” or “on your left”, move to the right and allow the person to pass without blocking their effort.
• If you need to stop for any reason (tie your shoe, stretch, etc.), put your hand up to alert those behind you and move to the side of the road.
• Yield the right of way to all police and emergency vehicles.
• If you are wearing headphones, please keep them at a low volume so you can hear instructions from race officials and/or emergency personnel as well as your fellow participants.
• Bodily functions are a fact of life. If you need to spit, blow your nose, etc., move to the side of the road and do it there.
• Don’t put loose change in your jacket pocket—it is very distracting for other runners around you.

When approaching a water station, move to the side of the road, grab your fluid/nutritional needs and keep moving. There will be multiple tables so if the first table is busy, keep moving.

• Throw your used cup to the side of the road as close to the water station as possible. Drop your cup down by your waist so you don’t hit or splash another participant.
• If you plan to stop at the water station, move past the tables and pull off to the side of the road.
• If you see someone in distress on the course, report their bib number to the closest water station and let them know where you saw them (if it is serious, consider staying with the person).

As you approach the finish line, if you are listening to something on your headphones, please turn it off so that you can hear the instructions through the finish chute.

• Follow the instructions of the race officials in the finish chute.
• The course and finish area are closed for registered participants only. Please DO NOT bring your friends, family and/or children through the finish chute with you.
• Once you have crossed the finish line be considerate of those behind you and keep moving forward until you exit the finish chute.
• Plan to meet family and friends outside the finish chute at a pre-determined location. The finish area is a very busy place, so choose a specific location to meet (friends & family area, specific sponsor tent, etc.). Do NOT plan to meet them within the finish chute, or you will be asked to move along.

• Please be respectful of all participants and stay behind the fencing at both the start & finish areas. We appreciate that you want to be with your runner or meet them as soon as possible, however these are very busy areas which must be designated for Runners Only.
• Completing a race of any distance is physically taxing and participants can’t predict how their body will react. Please refrain from allowing children to finish the race with the runners, for their safety and the safety of the other participants.
• Spectators have the ability to influence the participant experience and are a big part of the event atmosphere. Please keep this in mind when preparing signs and cheering words of encouragement.
• Please remember that our events are staffed primarily by volunteers, but there is always a race official nearby. If you have ideas for improving an event or concerns you would like to address, share them with the race official in a positive and productive manner. Feedback is also much appreciated through our post-event surveys or by email at info@lululemon10k.com.